[Fatshark] Julia

Originally posted by Torbaal: I can assure you than Julia reads the reports made in the corrrect section and reacts very quickly, with solutions when that's possible.

Keep up the good work Julia :)

Thank you! :)

<3 Bumping for visibility, as people rarely seem to read the pinned post. <3

0/10

Unfortunately it has come to our attention that customers of Telekom, and their subsidiaries T-Mobile and 1 & 1, are experiencing Sign-In Timeout errors in Vermintide 2.

This is a widespread issue and is not isolated to Vermintide 2. (For example, Overwatch is also affected)

Telekom have acknowledged the issue in Tweets sent to customers but have not communicated it well to the public. We've Tweeted them in hopes that they can shed some light on what's actually happening, and how long we can expect to wait until the issue is addressed.

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If you are not a customer of Telekom or one of Telekom's subsidaries and are experiencing the Sign-In Timeout error, please run through the solutions listed here: https://en.kundo.se/org/fatshark/d/how-to-resolve-sign-in-timeout-errors/

Looks like Steam is down.

Originally posted by LORD OF THE NAUGHTY BUNS: GUID: a0661f95-e242-4131-9c10-56552263d52d
Log File:
Info Type:
-----------------------------------------------

-----------------------------------------------
[Crash Link]:
crashify://a0661f95-e242-4131-9c10-56552263d52d

Please see my response to your post in the 'Bug Reports' discussion and continue the conversation there: https://steamcommunity.com/app/552500/discussions/8/1770385542771963498/

Originally posted by vexling:

Originally posted by Fatshark Julia: What's your connection like - download and upload speeds?

Thanks for interest Julia
Welp.. Download is 10Mbps and upload is 0.4Mbps.

Aah... Your upload speed is likely to be the problem here, unfortunately!

What's your connection like - download and upload speeds?

Originally posted by Bongwater Pizza: Every tuesday without fail steam does maintenance

This was completely unrelated to the Steam maintenance.

https://steamcommunity.com/app/552500/discussions/0/1770385542787956450/

You may experience errors during this time.

https://downdetector.com/status/steam

Some other solutions here: https://en.kundo.se/org/fatshark/d/how-to-resolve-sign-in-timeout-errors/

On launch? Both our servers and Steam appear to be doing OK, but we'll keep an eye on this.

Edit: Now it seems Steam is having problems.

Could you all re-launch and let me know if this is still an issue for you?

Agh, looking in to it!

Locking post, let's keep it constructive. I assume you're referring to Backend Error 1113, which has been addressed in another post.

<3 Friendly reminder to all, for the benefit of you, I and Fatshark as a whole! <3

Please post any bugs, errors, crashes or any problems you're experiencing in the 'Bug Reports' discussion, and not in the 'General' discussion. https://steamcommunity.com/app/552500/discussions/8/

We will rarely respond to reports made in the 'General' discussions.

I monitor the 'Bug Reports' discussion throughout the day (Monday to Friday, and sometimes during the weekends) and will:

- Respond to every report made. Delays to be expected during busier periods
- Raise any reported bugs internally where needed
- Investigate your crashes or errors (and recommend solutions if it indicates a local issue)
- Do my absolute best to... Read more

Originally posted by Red: Only the host is going to have that file right? Because I cannot find it anywhere so I'll have to ask him when he comes back online.

Sorry I wasn't very clear in my response, I mean after a crash occurs a crash report window should pop up which will contain a long 'GUID' string and an option to 'Copy to Clipboard'. I understand you might not want to play the map again due to the crash, but if you do - and happen to crash again - it would be appreciated if you could copy and paste the report in here.

Originally posted by Red: The crash is still there.

Could you (or anybody else reading this, and still experiencing crashes) send me the long 'GUID' string produced when the crash occurs, please? It would be much appreciated.